Returns & Exchanges

At Bonanza Satrangi, we strive to ensure your complete satisfaction with every purchase by offering a flexible 14-day return and exchange policy for all unworn and tagged items. If you are not entirely pleased with your order, we are here to assist you in finding the perfect replacement or processing your return efficiently.

Return Process

• 1.
  Initiate a Request

  Contact our customer support team via email or WhatsApp within 14 days of delivery, providing your order number and the reason for the return or exchange.

• 2.
  Quality Inspection

  Ensure the product is in its original condition, unused, with all tags attached and the original invoice included for a successful verification process.

• 3.
  Ship the Item

  Once your request is approved, securely pack the item and send it back to our centralized warehouse using a traceable courier service of your choice.

• 4.
  Processing and Resolution

  After receiving and inspecting the returned goods, we will issue a store credit voucher or dispatch your exchanged items within 7 to 10 working days.